A process evaluation was conducted of the Better Opportunities for New Directions (BOND) demonstration that tested the conformance between the Texas Food Stamp Employment and Training (E&T) and Job Opportunities and Basic Skills (JOBS) programs. JOBS policies and procedures were applied to eligible Food Stamp recipients; staff serving the two client groups were merged; and activities and support services provided to JOBS and E&T participants became identical. The evaluation analyzed demonstration design and implementation features, identified staff roles and procedures at key steps in service delivery, and described activities and support services. Key features of the BOND design were as follows: replacement of E&T policies and procedures by JOBS policies and procedures; collaboration; and expanded activities and support services. The BOND program had the following outcomes: influenced more commitment to participation among the E&T population; expanded the range of activities and services available to E&T clients, including job search and readiness components, advanced education, and work experience; and was relatively successful in attaining its objectives by targeting resources, providing inter-program continuity, and streamlining service delivery. BOND features that were appealing on a statewide basis were the service delivery continuum, collaboration, co-location, preemployment screening, and advanced education. (Appendixes contain 19 references, a list of field contacts, a site visit guide, and program chronology.) (YLB)

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